Microsoft has introduced a powerful application that combines all the benefits that a CRM and ERP have to offer.
Being a cloud-based software, Microsoft Dynamics 365 offers amazing functionality and possibilities of improvisation for the specific spheres in the business. This application can improvise the following,
• Customer service
• Sales
• Operations
• Field service
• Marketing
• Financials
• Project service automation
Empowering your business becomes easier as this application comes with the seamless integration with tools like Outlook and Excel.
Take a look at the following points to know how a business can stand a chance to stay ahead with MS Dynamics 365.
1.Customized Solution
MS Dynamics 365 is a new favourite for many businesses as it offers seamless customization with the application that will fit the requirements of the business.
Once a company starts with this platform, it can upscale it at any point depending on the business requirements.
2.Better Customer Experience
To provide the customers with an enhanced experience, it is necessary for a company to deploy a system that can intelligently analyze the data.
MS Dynamics 365 can do that easily with pre-built KPIs and constant update of the customer journey. A business can even personalize the customer experience with easily measurable metrics.
3.Flexibility
While investing in an application, a small or medium-sized company will think twice due to capita costs. but with MS Dynamics 365, a business gets a cost-effective solution. This application comes with a monthly subscription model that lets the company stick to its budget.
4. Simplicity
Working with MS Dynamics 365 means that a company is only paying for the solution that they are using.
Unlike the larger license that costs a lot and yet all aspects are not used, this application offers a much simpler way to use this for operations.
5. Ease of Use
For an organization, spending a lot of time training the employees with the newest application can be difficult. But with MS Dynamics 365, there is no such risk.
This is based on Microsoft’s new app market, App Source. Finding and using the applications that are needed for your company is easy with this.
6. Easy Scalability
As it is already mentioned before, with MS Dynamics 365, a company will only need to pay for the app they use.
That ensures a company can save during holiday seasons when all the apps won’t need to be subscribed. In case of expansion, this application can help with its easily scalable features.
7. Agility
Managing customer data and day-to-day business operations can be quite difficult. This software dissolves the barrier and lets the critical business platform and data work together.
Instead of silos of information, a business can use a shared business data model which will streamline all the operations, data, and processes together.
8. Increased Productivity
MS Dynamics 365 offers real-time data and analysis and the combined power of ERP and CRM applications that offer a company increased productivity for a company.
This is an employee-centric platform that helps in making the operation easier for them by minimizing the tedious works for the team.
Dynamics Business Solution is the trusted Microsoft partner that provides global businesses with the best solutions of MS Dynamics 365 for completing the digital transformation process. Partner with them and usher a better future for your business.
To know more, speak to our expert at Dubai: +971 4 447 5525 Abu Dhabi: +971 2 222 2100 or inbox us your query at inquiry@dbsae.com OR visit www.dynamics.ae
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